Terms & Conditions

1. Acceptance of Terms

By registering an account or using any service provided through OnlyWin Casino, you agree to be bound by these Terms and Conditions. If you do not agree, do not use our services. We reserve the right to amend these terms at any time. Material changes will be communicated via email to registered players. Continued use after notification constitutes acceptance.

2. Eligibility

To register and play, you must:

• → Be at least 18 years of age
• → Be located in a jurisdiction where online gambling is lawful
• → Not be self-excluded from any gambling platform
• → Open and operate only one account per person, household, and IP address
• → Provide accurate and complete registration information

3. Account Registration & Verification

You are responsible for maintaining the confidentiality of your login credentials. We require KYC (Know Your Customer) verification before processing withdrawals. You must provide a valid government-issued photo ID and proof of address upon request. We reserve the right to request additional documentation at any time. Accounts with inaccurate registration information may be suspended pending verification.

4. Deposits & Withdrawals

Minimum deposit: $20 CAD. We do not charge fees on standard deposits or withdrawals. Payment network fees (where applicable) are the responsibility of the payment provider, not us. Withdrawal timelines: Interac 15–40 minutes, Visa/MasterCard 1–3 hours, e-wallets under 1 hour, crypto 10–30 minutes. These timelines apply to verified accounts. We reserve the right to request additional verification for large withdrawals.

Withdrawals must be made via the same method used for deposits where technically possible. We do not process withdrawals to third-party accounts.

5. Bonus Terms

Welcome bonus: 100% deposit match up to $200 CAD on first deposit of $20+. Wagering requirement: 30x bonus amount. Validity: 21 days from bonus credit. Slots contribute 100% toward wagering. Table games and live casino contribute 10%. Maximum bet during active bonus: $5 per spin/round.

Bonuses are for entertainment purposes and are not cash equivalents until wagering is complete. We reserve the right to void bonuses obtained through fraudulent means, including use of multiple accounts or collusion. Bonus funds cannot be transferred between accounts.

6. Game Fairness

All games use certified Random Number Generator (RNG) technology. RNG is audited by independent testing laboratories under the terms of our Kahnawake Gaming Commission licence. Published RTP percentages reflect the game manufacturer's certified theoretical return. Short-term results will deviate from theoretical RTP due to normal variance. We do not alter or influence game outcomes.

7. Responsible Gaming

We provide deposit limits, session limits, cooling-off periods, and self-exclusion tools. Players may request responsible gaming restrictions at any time via Account Settings or live chat. Self-exclusion takes effect within 24 hours and cannot be reversed before the specified period ends. Players who believe they have a gambling problem are encouraged to contact Gambling Therapy, GamCare, or Problem Gambling Canada.

8. Account Suspension & Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, abuse bonus offers, or otherwise compromise the integrity of the platform. In the event of account closure for a terms violation, real money deposits may be forfeited at our discretion after investigation. Disputed account closures may be escalated to the Kahnawake Gaming Commission.

9. Dispute Resolution

In the first instance, contact our support team via live chat. We aim to resolve disputes within 48 hours. If you are unsatisfied with our resolution, you may escalate to the Kahnawake Gaming Commission, which provides an independent player dispute service. Contact information for the KGC is available at their official website.

10. Governing Law & Licence

OnlyWin Casino operates under Kahnawake Gaming Commission Licence #00902. These terms are governed by the laws of the Kahnawake territory. Players access our services voluntarily and are responsible for understanding the gambling laws applicable in their jurisdiction of residence.